Ordering Terms

Orders can be made through Facebook, Instagram and by email. To secure your booking in my diary I require either a deposit or full payment at the time of ordering. If a deposit is taken then the remaining payment must be made at least two days before the date of collection/delivery. If payment is not received in time then your order will be cancelled. 


Deposits for bespoke cakes are non-returnable unless at least two weeks notice is given as work such as sugar paste figures, bespoke toppers etc. will have been carried out by this point.


Gluten free cakes:
I prepare gluten-free cakes using ingredients that do not contain gluten. However, please note that my kitchen is not exclusively gluten-free. Although I take every precaution to minimise the risk of cross-contamination, I cannot guarantee that traces of gluten will be completely absent. Therefore, customers with gluten sensitivities or celiac disease place their gluten-free orders at their own risk.

Collections - please take heed of the cake cake instructions provided with your cake. Failure to follow them may result in damage to your cake. Once cakes have left my care, they are the customer's full responsibility and Rabbit Vegan Cakes will not be held liable for potential damage caused during transportation or through incorrect storage.
Thank you.

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